About Us

The Vape City is 100% New Zealand owned and the retailer of Vape Gears, Heat Not Burn, Hookah, and other Smoking-Related products.

Our friendly and knowledgeable customer service is always ready to provide the best customer service experience to ensure you find what you're looking for. We guarantee our products are 100% authentic. We have authorized retailer for every product we carry. If you find out products are not Authentic. We will issue you a full refund. (Please see our full refund policy for more detail).

 We always have overnight free shipping to New Zealand addresses for orders over NZD $60 (except rural area)

 

OUR MISSION:

We have a simple mission and that is to provide an alternative to smoking cigarettes. We believe that it is all about harm reduction to live a long and better lifestyle. We strive on providing the best customer service possible so our customers will leave with a smile when they shop with us.